Growing Risk for SME Insurers: Duty to Defend Cats

Until recently, there was a relative lull in new mass tort events in the United States. This led to a sense among insurers that mass litigation was no longer the looming threat that it was in the ...

Machine Learning Today and Tomorrow

It is difficult to open an insurance industry newsletter these days without seeing some reference to machine learning or its cousin artificial intelligence and how they will revolutionize the ...

Beyond RPA: Why Insurers Need to Catch the IPA Wave

The insurance business is fueled by documents—contracts, policies, appraisals, claims, proposals, compliance requirements, customer service logs and more. These pieces of content make up over 80-85 ...