The Hanover News
Carriers, Agents Gain Plenty by Keeping Small Biz Customers Happy With Claims Processing
If carriers and agents can handle their small business clients' claims well, they could be better positioned to keep their customers happy. Approximately 94 percent of small business owners who said ...
Price Increases, Investment Income, Organic Growth Propel The Hanover’s Q2
Price increases, a jump in net investment income and organic business growth helped give The Hanover Insurance Group a strong second quarter. The Hanover booked $99.3 million in net income during Q2 ...
Executives On The Move at AIG and The Hanover Insurance Group
AIG is bringing on a veteran executive from Zurich Insurance and Liberty Mutual to lead its China operations. The Hanover Insurance Group expanded its surety leadership team to support its growth in ...
The Hanover, Amica Top 2017 J.D. Power Homeowner Claims Satisfaction Ranking
Amica Mutual may still lead the pack in terms of overall satisfaction among homeowners who have filed a property claim, but The Hanover and Nationwide are nipping at the insurer's heels, according to ...
The Hanover Expands Coverage for Small Business Owners
The Hanover Insurance Group Inc. has significantly enhanced its business owner's policy (BOP) base form and product offerings, adding coverages and endorsements, introducing equipment breakdown ...
Former AIG Exec Farber Joins The Hanover as New CFO
A former AIG executive will join The Hanover Insurance Group as its new chief financial officer, filling a position made vacant nearly a year ago by the death of a long-time executive. Jeffrey Farber ...
The Hanover Barely Ekes Out Q2 Profit, Thanks to Losses at Lloyd’s Chaucer Arm
The Hanover Insurance Group barely eked out a profit in the 2016 second quarter; large losses and catastrophe hits sustained by its Chaucer division are generally to blame. Net income came in at $2 ...
The Hanover’s Lloyd’s/Chaucer Arm Expects 2016 Q2 Underwriting Loss
The impact of catastrophes, large loss activity and foreign exchange movements are expected to bring an underwriting loss for Chaucer in the second quarter, when it will report a combined ratio in ...