IBM Watson News
Are Underwriters, Agents Endangered by AI?
"Meet your new underwriter." That's the caption under a photo of a robotic hand holding a pen that the digital news outlet Quartz (qz.com) used to introduce a recent article about an insurer using ...
AI and Insurance: Are Claims Jobs in Danger?
Mirroring the actions of at least one large Western insurer, a Japanese life insurer announced it would introduce cognitive computing in its claims department in late December. Unlike other insurers, ...
If the Insurance Industry Were Netflix, Amazon or Apple
Like Netflix, Amazon and Apple, property/casualty insurers have been using analytics to understand their customers, but the similarity probably ends there for most insurers, one carrier analytics ...
Insurance CEOs Fearing ‘Uberization’ Eye Cognitive Computing: IBM Survey
The trend of "uberization"—industry disruption caused by an unlikely outside competitor—has become a key concern of executives in and outside the insurance industry, according to a new IBM study ...
IBM’s Watson Teams Up With USAA on Customer-Facing Application
Fresh off of six months of training with a team from USAA, IBM's Watson is poised to answer questions from USAA's members in the first commercial use of the artificially intelligent computer as a ...