Erie News
What Consumers Think—and Who’s Shopping for Insurance
Tariffs. Economic volatility. Technology trends. Changing insurance market conditions. These are all having an impact on property/casualty insurers. But how are they impacting consumers? More ...
Homeowners Not Satisfied, Just Stuck With Insurers: J.D. Power
Although Chubb, AIG, Amica and Erie outranked peers in the U.S. homeowners insurance market on measures of customer satisfaction, the compiler of satisfaction scores—J.D. Power—believes customers ...
Auto Insurers’ Claims Satisfaction Scores Up Despite Long Repair Times; Amica Tops List
An auto parts shortage combined with longer cycle times for repairs has contributed to repairs taking an average of 23.1 days in 2023, up 6.2 days from 2022 and more than double the average repair ...
Executives on the Move at Erie, Chubb, Ategrity Specialty
Last week, Erie Insurance, Chubb and Ategrity Specialty announced promotions that will take effect in 2023. Ategrity's transition fills the top spot in the organization--chief executive officer.
Insurer Website Rankings: Service Aspects for Existing Customers Lag, J.D. Power Says
Whether they are updating customer profiles, printing ID cards or simply viewing policy information, auto insurance customers are less satisfied with their online self-service experiences this year, ...
Erie Indemnity Names Former Judge McLaughlin As EVP, Secretary, General Counsel
On Friday, Erie Indemnity Co. announced that the company has named the Honorable Sean J. McLaughlin as executive vice president, secretary and general counsel for the company and the affiliated ...