company culture News
How We’re Doing It: Defining a New Culture for Digital Transformation at State Auto
The State Auto team began a journey in 2015, when the company was at a crossroads: Continue on the path of a five- to seven-year project to stand up a new policy and billing platform, or do something ...
The Road to Greatness: Transforming Culture From Complacency to Ownership
When you're in a consumer-focused business, your job is to help people. Those of us in the insurance industry know we have a great advantage: When people have their worst day, we help them put things ...
Redefining Culture to Stay Ahead of the Future of Work
I am writing this article from my house in Park City, Utah, overlooking Deer Valley Mountain. Today is a regular work day, but I am more than 1,000 miles away from our headquarters and working from ...
The Benefits of Silo-Bending
While organizational silos are often accused of hindering innovation and creating tunnel vision, they can also do a lot of good on a functional basis, says management consultant Joe Hirsch in a ...
5 Tips for Overcoming a Change-Averse Culture
The environment for change in many organizations is unfriendly at best, creating a challenge for leaders trying to push for innovation. In a recent article for the blog Lead Change, leadership ...
Put Down Your Smartphone: A Customer-Focused Culture Begins in the Executive Suite
Business leaders marvel at the distinctive, customer-focused cultures associated with legendary firms like Southwest Airlines, Apple and Disney. As executives of these companies readily acknowledge, ...
Moving Past ‘Boring’: How P/C Carriers Can Foster a Silicon Valley-Inspired Culture
Experienced leaders will tell you that their most important asset is their people. "Good to Great" author Jim Collins said, "Great vision without great people is irrelevant." The question then ...
3 Steps to Create a Culture of Wellness
A companywide culture of health and wellness will increase productivity, reduce wasteful costs and help employers retain valuable talent. But simply providing activity trackers and requiring annual ...