Celent News
Fortifying the Future: Mastering Offense and Defense to Combat the Risks of AI
In today's rapidly evolving landscape, property and casualty insurers find themselves at a pivotal juncture, akin to a digital battlefield. Echoing George Washington's wisdom from 1799 that ...
Insurers Question Cloud Benefits
Nearly 40 percent of insurers remain unconvinced or dissatisfied with cloud computing, according to the results of a new survey, "Is Moving to Cloud Worth It?" by Celent, a research and advisory firm ...
Navigating the AI Frontier: A How-To Guide for P/C Insurers
"In the midst of chaos, there is also opportunity." — Sun Tzu
We are living in an epoch of profound transformation and paradox, ...
P/C Use Cases for ChatGPT and Other LLMs
ChatGPT and other large language models (LLMs) represent augmented intelligence tools through which users can combine artificial intelligence (AI) with human intelligence ...
Small Businesses Still Use Agents, But Online Insurance Buyers More Satisfied
Two-thirds of small businesses use insurance agents to buy insurance for their enterprises, but those buying insurance online report higher satisfaction with the buying process, according to a new ...
The Value of Cybersecurity Frameworks in Insurance
The insurance industry is built on data—sensitive financial, health, and personal data—and must do everything in its power to protect that data from criminals. This requires protecting business ...
Carrier Competition Heats Up Over Better Agent Digital Experiences
Agent digital experiences are moving to the forefront of property/casualty insurance carrier tech strategies, according to a survey report published by Celent late last week. Just having a web portal ...
Many Small Businesses Not Familiar With Cyber Insurance: Celent
The cyber insurance market continues to expand—hitting $3.6 billion in direct written premiums in 2018, according to NAIC data—but awareness of the coverage still has room to grow, says a new ...