auto insurance claims News
Auto Insurance Claims Satisfaction Soars as Pandemic Reduces Accident Frequency: J.D. Power
Having fewer auto insurance claims during the coronavirus pandemic appears to have given insurers time to refine their customer experience and deliver higher higher quality claims service. According ...
Stay-at-Home Pandemic Orders Reduce Auto Claims Almost by Half: Snapsheet
Insurers are reporting a 40-50 percent drop in claims volume for personal auto and a 30-40 percent reduction for commercial auto due to the coronavirus pandemic, an executive for claims-automation ...
Consumer Groups Call for Auto Insurance Premium Offsets as Coronavirus Slashes Driving
The shutdown of workplaces and gathering spots around the country to slow the spread of coronavirus may lead to a sharp reduction in auto insurance claims. Two consumer groups want to make sure that ...
Carrier Tech Investments Boost Customer Satisfaction With Auto Claims Process: J.D. Power
Customer satisfaction with the auto claims process has apparently reached record levels, thanks in no small part to carrier investments in the technology that serves the process. The 2019 J.D. Power ...
One Factor Behind U.S. Traffic Fatality Surge: Parents Who Text With Kids in Car
There has been a historic surge in U.S. traffic fatalities over the last four years as more drivers use their phones to respond to texts or scroll through Instagram feeds. Even parents can't keep ...
When Vehicle Claims Surge: How to Weather the Storm
Unpredictable and severe weather patterns are a continuous and growing concern for property/casualty insurance companies. In fact, data findings from a new study in the journal Naturedemonstrate that ...
Allstate’s Auto Claims Rise as Fourth Quarter Profit Drops 41%
Allstate Corp., the largest publicly traded U.S. car and home insurer, said fourth-quarter profit fell on a surge in auto claims. Net income declined 41 percent to $489 million, or $1.18 a share, ...