Amica Mutual News
Analyzing J.D. Power Ratings: How National, Regional Auto Insurers Stack Up
An auto insurance carrier has to work a lot harder to please customers in New England and California than in other parts of the United States, according to a recently published survey. The J.D. Power ...
P/C Claims Customer Satisfaction Dips for First Time in 5 Years: J.D. Power
Customer satisfaction with property insurance claims dipped for the first time in five years. The reason why: Carriers appear to be cutting service to reduce expenses in a toughening market cycle, ...
Customers Love Amica for Homeowners Insurance; Erie Reigns with Renters
Amica Mutual tops all other carriers in terms of homeowners insurance customer satisfaction for the second year in a row. Erie Insurance scored a similar number-one slot in terms of renter insurance, ...
Seven Companies Join Ward’s Annual Top 50 P/C Ranking for 2015
There are only three companies that have made it onto an annual list of 50 top property/casualty insurance performers for 25 straight years, according to the list's publisher, Ward Group. Ward ...
Insurer Website Rankings: Service Aspects for Existing Customers Lag, J.D. Power Says
Whether they are updating customer profiles, printing ID cards or simply viewing policy information, auto insurance customers are less satisfied with their online self-service experiences this year, ...
Amica Mutual CEO: 2014 Was When ‘Everything Came Together’
Amica Mutual Insurance Co. boosted its net income, added 46,000 more policies and improved its combined ratio in 2014, the insurer disclosed this week. "It was a year everything came together," Amica ...