Amica Mutual News
Auto Insurers’ Claims Satisfaction Scores Up Despite Long Repair Times; Amica Tops List
An auto parts shortage combined with longer cycle times for repairs has contributed to repairs taking an average of 23.1 days in 2023, up 6.2 days from 2022 and more than double the average repair ...
Amica Mutual and Brethren Mutual Announce CEO Successions
Amica Mutual Insurance Co. announced that Edmund Shallcross III has been named the company's next chief executive officer and president, effective Oct. 1, 2022. Shallcross will succeed Robert A. ...
Amica CEO DiMuccio to Retire at End of 2022
Amica Mutual Insurance Company's board of directors announced that Chairman, President and CEO Robert A. DiMuccio plans to retire at the end of 2022 following 31 years with the company, including 17 ...
Erie Insurance Tops J.D. Power’s Annual Auto Insurance Customer Ranking for 5th Straight Year
For the fifth consecutive year in a row, Erie Insurance came in first in J.D. Power's annual ranking of auto insurance customer service. Erie Insurance's score of 879 out of a possible 1,000 comes as ...
The Hanover, Amica Top 2017 J.D. Power Homeowner Claims Satisfaction Ranking
Amica Mutual may still lead the pack in terms of overall satisfaction among homeowners who have filed a property claim, but The Hanover and Nationwide are nipping at the insurer's heels, according to ...
Amica Chief Steering Mutual Carrier Through Soft Market
The soft market hasn't gotten Robert A. DiMuccio down. DiMuccio, chairman, president and chief executive officer of Amica Mutual Insurance Co., sees growth opportunities for mutual carriers even in a ...
Analyzing J.D. Power Ratings: How National, Regional Auto Insurers Stack Up
An auto insurance carrier has to work a lot harder to please customers in New England and California than in other parts of the United States, according to a recently published survey. The J.D. Power ...
P/C Claims Customer Satisfaction Dips for First Time in 5 Years: J.D. Power
Customer satisfaction with property insurance claims dipped for the first time in five years. The reason why: Carriers appear to be cutting service to reduce expenses in a toughening market cycle, ...