Amica COO Murphy Retires After 45 Years
Amica Mutual Insurance Company announced that Ted Murphy, senior executive vice president and chief operations officer, will retire at the end of 2025 after 45 years of ...
Amica Mutual News
Claims Satisfaction Leaders Reveal Secrets to Success
What is the secret to an insurance claims experience that satisfies customers?
For years, J.D. Power has conducted surveys and curated ...
Homeowners Not Satisfied, Just Stuck With Insurers: J.D. Power
Although Chubb, AIG, Amica and Erie outranked peers in the U.S. homeowners insurance market on measures of customer satisfaction, the compiler of satisfaction scores—J.D. Power—believes customers ...
GEICO Tops Progressive With Higher J.D. Power Scores
Although Berkshire Hathaway's Warren Buffett and Ajit Jain told investors last month that GEICO is playing catch-up with Progressive to improve technology and connect rate to risk, Berkshire's ...
AM Best Revises Outlooks to Negative for Amica Mutual
Insurance rating firm AM Best has revised the outlooks to negative from stable and affirmed the superior credit ratings of Amica Mutual Insurance Co. and its subsidiary, Amica Property and Casualty ...
Auto Insurers’ Claims Satisfaction Scores Up Despite Long Repair Times; Amica Tops List
An auto parts shortage combined with longer cycle times for repairs has contributed to repairs taking an average of 23.1 days in 2023, up 6.2 days from 2022 and more than double the average repair ...
Amica Mutual and Brethren Mutual Announce CEO Successions
Amica Mutual Insurance Co. announced that Edmund Shallcross III has been named the company's next chief executive officer and president, effective Oct. 1, 2022. Shallcross will succeed Robert A. ...
Amica CEO DiMuccio to Retire at End of 2022
Amica Mutual Insurance Company's board of directors announced that Chairman, President and CEO Robert A. DiMuccio plans to retire at the end of 2022 following 31 years with the company, including 17 ...
Erie Insurance Tops J.D. Power’s Annual Auto Insurance Customer Ranking for 5th Straight Year
For the fifth consecutive year in a row, Erie Insurance came in first in J.D. Power's annual ranking of auto insurance customer service. Erie Insurance's score of 879 out of a possible 1,000 comes as ...