American Family News
USAA’s Insurance Arm, Mercedes-Benz Tie at Top of Customer Service Ranking
USAA is once again a standout in terms of its customer service scores compared to other industries, based on the Temkin Group's latest ranking. The Texas-based financial services group whose ...American Family Using Smartphone App in UBI Driver Safety Program
The average driver spends more than 10 percent of every trip using a smartphone, according to TrueMotion, a technology company that has teamed up with American Family to improve driver safety and ...
Erie Insurance Tops J.D. Power’s Annual Auto Insurance Customer Ranking for 5th Straight Year
For the fifth consecutive year in a row, Erie Insurance came in first in J.D. Power's annual ranking of auto insurance customer service. Erie Insurance's score of 879 out of a possible 1,000 comes as ...
American Family Ordered to Pay $20M in Age/Sex Discrimination Jury Verdict
A Missouri woman who sued American Family Insurance for retaliation and age and sex discrimination has been awarded $20 million in punitive damages. Deborah Miller, 60, of Blue Springs, also was ...
Hiscox, American Family-Backed Startup Unveils Small Business Digital Insurance Marketplace
Bunker, a Hiscox and American Family-backed startup billing itself as the first contract-related insurance marketplace, has officially left stealth mode and unveiled its first product. The target ...
American Family Signs Derek Jeter, The General Grabs Shaq as Brand Spokesmen
NBA Hall-of-Famer Shaquille O'Neal and Derek Jeter, the retired New York Yankees shortstop and 14-time All-Star, future Hall of Famer are the latest legendary sports figures to become spokespersons ...
State Farm & Farmers Gain Ground in J.D.Power Small Biz Customer Satisfaction Ranking
Erie Insurance hit the top of the list of J.D. Power's latest small business commercial insurance study in terms of client satisfaction with their insurance policies. This is the third straight ...
American Family Insurance Plans to Launch Commercial Drone Pilot Tests
Wisconsin's American Family Insurance plans to test the use of commercial drones this fall as a way to quicken its response to catastrophes. American Family's move into the drone space comes not long ...