Features
What Insurance Agents Want from Carriers
Agents like what they get already but see room for improvement in field operations, agent education and marketing support provided by carriers, according to a 2014 national survey of more than 1,400 ...
The Evolution of the CIO: More Opportunities Ahead
The theory of evolution is a funny thing. It's widely accepted as scientific fact and the way of things, yet it can't be proven or disproven emphatically. Much the same might be said of the position ...
Making a Case for Servant Leadership
The question is one I have heard countless times over the years in my capacity as an executive coach: "What would you say are the traits that make a great leader?" It's not exactly a question that ...
Silicon Valley Veteran Shaking Up Vertafore
Vertafore is forging new partnerships and shaking up how it develops and deploys new products. A big reason behind these efforts is Greg Wright, the company's new senior vice president of Agency ...
The One Thing Missing From Your Innovation Efforts: A View of Customers ‘In the Wild’
"Innovate or die," the saying goes. But as companies try to sharpen their competitive edge with new product and service ideas, many don't realize that their efforts are fundamentally misguided. ...
States—Not Feds—Should Oversee Workers Comp; Reform Challenges Mount
Workers compensation insurance is getting a bad rap these days, with everyone from an investigative media organization to North Carolina's governor offering criticisms of how "the grand bargain" of ...
How Wearable Devices Are Disrupting the Insurance Industry
Nearly 50 years after Captain Kirk began using his wrist communicator on the television show "Star Trek," wearable technology is taking hold. From Fitbit to Google Glass, the technology is ...By The Letters: Multiple Insurance Regulators
As the regulators and other entities influencing the regulations of U.S. insurance companies have multiplied around the world, it's become harder to keep track of them. Andy N. Mais and David S. ...