Industry News
State Farm Expands Mobile Accident Detection & Response Technology
Earlier this month, State Farm announced it is rolling out enhanced accident response technology across Illinois and Florida. The company's revamped app offers real-time accident detection, automatic ...
‘Massive Legal Siege’ Against Social Media Companies Looms
Thousands of plaintiffs' complaints, millions of pages of internal documents and transcripts of countless hours of depositions are about to land in US courtrooms, threatening the future of the ...
AI-Powered Home Insurance Startup Expands in Risky Florida Market
Stand Insurance has raised $35 million in a Series B funding round to expand its artificial intelligence-powered coverage for homeowners. The company targets insurance markets deemed risky, with ...
Travelers Q3 Net Income Soars 50% on Lower Catastrophe Losses
Third-quarter net income at The Travelers Cos. increased 50% compared with the same period a year ago, to about $1.9 billion on lower catastrophe losses. Catastrophe losses for the third quarter this ...
Empathy Key Competitive Edge Companies Shouldn’t Ignore: Zurich
A new study highlights how empathy can bridge the customer satisfaction gap between expectations and experience, according to Zurich Insurance Group. In a new report, "Addressing the Empathy Gap: How ...
Can a More Unified Front Be Formed Against Legal System Abuse?
To tell the public what it spends on insurance—an amount largely affected by what it calls legal system abuse—Uber has started to provide information on customers' receipts. "To give you a sense ...
An Unsustainable Trend – Declining P/C Rates and Rising Cost of Risk: Marsh’s Doyle
Property/casualty prices are declining, while the cost of risk continues to rise – a trend that is unsustainable over time, according to John Doyle, president and chief executive officer of Marsh ...
Too Much Profit? Progressive’s Florida Results Generate Nearly $1B Q3 Charge
Progressive posted $2.6 billion in third-quarter net income last week in spite of taking a nearly $1 billion charge to account for excess profits the carrier will have to return to Florida auto ...