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Carrier Challenge: Adopting AI Quickly Enough
The adoption of artificial intelligence is having a profound impact on many industries, including insurance. As it becomes more common, AI will also allow insurers to introduce new products, ...
Carrier Executive Viewpoint: Why We Should Get Involved in Tech User Groups
Today's technology user groups are booming. Independent agency principals, producers, tech staff and customer service representatives all see value when they join peers in gaining and sharing ...
How Broker Specialization Will Revolutionize Customer Experience
In today's landscape, forward-thinking agencies and brokers should avoid taking a one-size-fits-all approach by only targeting the general insurance market. The market is heading toward ...
4 Tech Solutions to Improve Your Loss Control Department
The loss control team for any insurance carrier has a wide array of responsibilities demanding their time, outside of what may be considered core functions. As one example, a large majority of a loss ...
No Disrupters Here: Agents and Brokers Have a Future
The idea of InsurTechs disrupting agents and brokers is so 2017. InsurTechs that empower traditional property/casualty insurance distribution channels are in style in 2019. According to executives ...
How Do Brokers Stay Relevant? Be Nimble With Your Value Props
Commercial brokers, the future is bright. As you contend with an increasingly automated, digitally-enhanced insurance industry, rest assured your expertise remains valuable for your clients. That is, ...
An Empathetic Approach to Leadership and Insurance
The first point of contact with an insurer for most consumers is when they take out a policy or when they make a claim—neither of these experiences are easy or straightforward at best. At worst, ...
High Distribution Costs and How to Fix Them
The disruption currently taking place in insurance and reinsurance markets is at its most acute since the culmination of the financial crisis. Industry reserves, deteriorating earlier catastrophe ...