Personal Lines
20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader detailed "differentiating domain expertise" around data and ...
LA Fire Survivors Got a Rude Surprise That Could Hit More Americans
A year after the Los Angeles wildfires, many survivors face the same problem: Their insurance policies aren't paying out enough to cover the cost of rebuilding. It's a tragic predicament. And it will ...
Florida OIR Triples the Size of Citizens’ Rate Decrease
With takeouts continuing at a steady pace and more carriers working the Florida property insurance market, state regulators saw fit to more than triple the size of Citizens' Property Insurance Corp. ...
Thumbs Down on SELF DRIVE Act as Written, Says Industry Trades
Federal lawmakers have begun to discuss numerous pieces of legislation focusing on the evolving automobile industry, with legislation addressing consumer data rights, parts and repair, pedestrian ...
Adjusters Launch ‘CarFax for Insurance Claims’ to Vet Carriers’ Damage Estimates
Two independent claims adjusters in the Southeast have teamed up to create what they say is a quick, low-cost way for property owners to double-check insurance carriers' damage estimates on claims. ...
Consumer Acceptance of Telematics Widens, Says Survey
Consumer acceptance of telematics technology in auto insurance is growing, creating opportunity for insurers who can cater to tech-driven drivers who crave personalized pricing and service. Today, ...
Two Big California Homeowners Insurers to Raise Rates by 6.9%
Two large California home insurers will be raising rates for by an average of 6.9% this year, filings with the California Department of Insurance show. CSAA will begin rate increases for nearly ...
California Bill Seeks to Add ‘Transparency’ to Aerial Images Used by Insurers
A California lawmaker is pushing to require insurers to notify homeowners in advance of taking or using aerial images of their property, and to stop insurers from basing decisions to cancel, ...