How Downtime Insurance Became a Thing

A single hour of downtime from mission-critical, third-party IT service providers can cost small and medium-sized enterprises tens of thousands of dollars, but traditional insurance often does not ...

How to Improve Insurance Outsourcing Contracts

(Part 2 of 2) Most insurance outsourcing contracts favor the provider, according to our firm's analysis of the language in typical contracts in place today. In our previous article, we graphically ...

Why Are Insurance Outsourcing Contracts So Bad?

The insurance industry has changed dramatically over the past decade in response to increasingly stringent regulations, changing consumer preferences and falling interest rates. Over just the past 18 ...