Leadership & Strategy
U.S. P/C Insurance Industry First-Half Underwriting Profit Triples
The U.S. property/casualty insurance industry recorded a net underwriting gain of $11.5 billion and net income of $49.1 billion for the first half of 2025, according to a new report. "The lack of any ...
Growing Cyber Risks Pressure Insurers to Standardize, Adapt
As cybersecurity threats become more pervasive and sophisticated, businesses are realizing the necessity of insuring against such risks. Nevertheless, the market is still evolving and grappling with ...
AI for Policy and Claims: Should Insurers Build or Buy?
More insurers are dipping their toes into the AI pool. In fact, 57 percent of insurance organizations think AI will be the most important technology over the next three years. But a lot of that ...
Small Biz Customers Rank Erie, Cincy, PHLY Top Insurers; Industry Scores Flat
According to the latest J.D. Power survey of small business insurance customers, overall satisfaction levels are about even with last year, but a lower percentage say they will definitely stay with ...
Agentic AI Is Coming. Insurers Can Help Boost Adoption
When people talk about the forces driving AI innovation, the spotlight usually falls on tech giants and research labs. These institutions may build the models and release the breakthroughs, but ...
Investing in Your Company’s Long-Term Viability
If you are a veteran of the insurance industry like me, then you can attest to just how radically the landscape has changed since the dawn of the new millennium a quarter century ago. While the ...
AIG CEO Zaffino Highlights Integration of GenAI to Create Digital Twin of Business
Are two AIGs better than one? In outlining the work at American International Group (AIG) to integrate generative artificial intelligence, CEO Peter Zaffino said AIG's intent is to "create a digital ...
AI and Retirees: How to Supplement Your Workforce
Anyone hiring in the insurance industry right now understands the challenge of finding qualified talent. According to The Hartford, just 4 percent of millennials surveyed in 2015 showed interest in ...