How to Create a Safe Space to Innovate

Leading innovation is an essential activity for today's insurance executives, but it's the professionals who work in claims, underwriting, software development and other functions who hold the keys ...

Listening: A Career and Leadership Strategy

How many times have you found yourself in the midst of a thoughtful conversation only to be rudely interrupted? It's not only annoying but often seen as disrespectful and selfish. Chances are, your ...

Executive Viewpoint: Advice to Retiring CEOs

Being a CEO can be an all-consuming job. No matter how well the organization is performing, there is always the sense of responsibility to stakeholders. CEOs are also granted a sort of "rock star" ...

Being Flexible Key to Talent Retention

The search for good talent continues throughout the insurance industry. Those organizations offering flexibility in work schedules, such as work-from-home and hybrid work ...