Practical Ways to Make InsurTech Work: ITC Panel

InsurTech is grabbing the attention of carriers and agencies alike, but the level of change it promises also causes anxiety. At the 2019 InsureTech Connect Conference in Las Vegas on Sept. 25, ...

Millennials Win the Prize at Multitasking

Emails, instant messaging, app notifications, RSS feeds, and a plethora of social networks inundate almost every aspect of daily life from work to home or just keeping in touch socially. Some people ...

Lessons From Two Customer Experience Legends

Earlier this year, in the span of just a couple weeks, the business world lost two great customer experience strategists. Jack Bogle was the founder of Vanguard Investments, which is now the ...