Features
It Takes a Leap of Faith, Says InsurTech Founder
For Ilya Bodner, founder and chief executive officer of insurance technology company Bold Penguin, building a fast-growing company has been a long time coming. After arriving in Columbus, Ohio, from ...
About Small Business at The Hartford
The Hartford is an industry leader in small business insurance, and it is one of the company's most important lines of business. Small business innovation has always been a focus for the company, ...
About Christopher Lowell
Christopher Lowell is head of the Small Business Innovation Lab at The Hartford, a role he took five months ago. Before taking roles in the insurance industry in 2012, he worked for Bain & ...
Human-Centered Design
Human-centered design hasn't yet taken off in the world of insurance, but Christopher Lowell, who heads up an innovation lab at The Hartford, sees the approach as the cornerstone of both the lab and ...
Small Biz Success Will Come From Human-Centered Design, Says Hartford Exec
With a team of less than a dozen today, The Hartford's Small Business Innovation Lab in New York City may not seem fully staffed to bring about the changes its leader envisions for the customers his ...
About Cake Insure’s CEO
Rob Norris is the CEO of Cake Insure Inc., a digital provider of workers compensation insurance. Cake is a subsidiary of Pinnacol Assurance, a Colorado-based insurance company. Cake's approach to ...
Read More About Cake
Cake Insure was the winner of a 2018 Celent Model Insurer award in the "Digital and Omnichannel" category. Celent Senior Analyst Michael Fitzgerald, the guest editor for this section of Carrier ...
Managing Innovation Using a Managing General Agent
Digital disruption has reached the commercial insurance industry. Digital technologies are being harnessed in new ways that fundamentally alter value propositions and enable new business models. Many ...