The Hartford is an industry leader in small business insurance, and it is one of the company’s most important lines of business.
Small business innovation has always been a focus for the company, which has been helping protect small businesses for more than 200 years.
The Hartford made small business a big part of its business more than 30 years ago as the first carrier to create a dedicated unit focused on this segment. “It is this experience and position of industry strength that provides us the opportunity to innovate further,” says Christopher Lowell, head of the Small Business Innovation Lab at The Hartford.
For The Hartford, a small business can be anything from a solopreneur just starting a venture to an established employer organization with millions in revenue, according to Lowell.



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