Special Report: Leading When the World Restarts Archives - Page 2 of 2

My First Days of Leadership—During a Global Pandemic

A global pandemic was certainly not in my 90-day plan when I assumed this role in February, but it's shaping how my leadership team and I are leading today and will lead in the future. From the start ...

Flexibility and Patience Helping Insurance Leader Through COVID Challenges

Over the years, I have been described as "old school" or "set in his ways." Having been in the insurance business since June 1, 1977, I guess there is a legitimate reason. I am getting old. Never in ...

Pandemic Reinforces Innovation Culture at Root

In many respects, we unintentionally built Root to weather situations like the COVID-19 pandemic. We have always been fueled by our passion for identifying what's not working and rolling up our ...

After COVID: The Road Ahead for Agents

Looking ahead to the days after the COVID-19 crisis, the need for some changes in the independent agency channel becomes clear. The channel needs more—and better—digital capabilities. During the ...