Amid scores of online reviews that give FCCI Insurance Group high marks for culture, employee engagement and work-life balance, there are a few that give a thumbs-down for one missing benefit: the ability to work from home.

Executive Summary

Volunteerism is a big part of FCCI culture, where teammates are given eight paid work hours to give back to their communities. But community begins inside the walls of the offices in 19 states, say executives, who point to a family environment as a special workplace benefit.

While executives aren’t saying it’s never going to happen, for now, working from home is not part of the FCCI experience for good reason, explained Lisa Krouse, executive vice president and chief administrative officer. In short, maintaining closeness to customers and between fellow employees is fundamental to pillars of the organization that have guided the activities of leaders and employees of the Sarasota, Fla.-based workers compensation insurers for much of its 60-year existence.

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