Content from Susanne Sclafane
Is This Claim Covered? Lawyer-Built AI Drafts Coverage Letters in Minutes
Dan Schuleman, the co-founder and chief executive officer of Qumis, unhappily remembers a time when he worked as outside coverage counsel for an insurance company ...
Injury Severity and the Power of the Anchor: Swiss Re’s Juror Analysis
"Verdicts on trial: The behavioral science behind America's skyrocketing legal payouts." Our international editor, Lisa Howard, captured some of the highlights of a recent report from Swiss Re with ...
Risk Reality vs. Commercial Insurance: Coverage Holes Exposed
Two recent reports—one reviewing property and business interruption risks and the other, liability—highlight a growing divide between escalating risk and shrinking insurance coverage. They also ...
Sharpening the Industry’s Most Overlooked Skill
What is causing increasing claims severity trends, and how should insurance carriers attack the problem?
The questions have been asked ...
Travelers, Nationwide Leap Up in J.D. Power Renters Insurance Ranking
In spite of the fact that almost half of homeowners insurance customers faced higher premiums in 2025, the average customer satisfaction score tallied by J.D. Power barely budged from the average in ...
Editor’s Question: How Much Did U.S. P/C Industry Premiums Grow in 2025?
Analysts agree that first-half 2025 underwriting income for the U.S. property/casualty insurance industry more than tripled compared to first-half 2024, translating to a combined ratio of 96.4. But ...
Advantage: Reinsurance Buyers; 10% Prop-Cat Re Price Drops Possible
While the U.S. Open Tennis tournament was entering its final days in North America, reinsurance brokers preparing their trips to Monte Carlo predicted a common outcome in the 1/1/2026 match between ...
7 Years of Double-Digit Growth; New Players on Top 25 E&S Insurers List
2024 marked the 7th straight year of double-digit growth for the U.S. excess and surplus lines market, but the top 25 players no longer command 70 percent of the pie, according to a new report. AM ...