Real Customer Connections: What Valentine’s Day Teaches Insurers
When we think about Valentine's Day, we often picture hearts, flowers and romantic gestures.
But beneath the surface of this annual ...
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Gender Balance as a Business Strategy
The insurance industry is built on assessing risk, yet many companies overlook a critical one: the risk of sameness in leadership. When all decision-makers look and think the same, they're limited in ...
Reinsurance Program Could Wipe Out Need for Calif. FAIR Plan: Legal Exec
Merritt Farren, a former high-ranking legal executive at Disneyland and Amazon, has launched a bid to become California's next insurance commissioner. His platform ...
Telematics and Trust: How Usage-Based Insurance Is Transforming Auto Coverage
What if your car insurance reflected how you actually drive, not just who you are?
That question is no longer hypothetical.
Recently, I spoke with a chief product officer at a large excess and surplus (E&S) company, and he shared his vision for streamlining intake in this way: ... Crum & Forster's (C&F) Accident & Health (A&H) Division proudly celebrated its 25th anniversary, a milestone that reflects just how far we've come. What ... Artificial intelligence is becoming a core competency for insurers that want to stay competitive in the face of geopolitical volatility, shifting claims patterns, ... For commercial insurers, modernizing front-line underwriting technology is now critical to stay competitive in a fast-moving market where risks and customer expectations ...
Machine Learning for Mutuals: What’s Working, What’s Not, and What’s Next
Viewpoint: Underwriting at an Inflection Point – The AI Advantage
The U.S. commercial insurance market is demonstrating clear signs of rate fatigue and an overall softening. Since 2017, the industry has experienced increased loss pressures from climate events, ...
Insurance Groundhogs Warming Up to Market Changes
Spring is not around the corner. It's more than a month away, Punxsutawney Phil predicted on Monday. But what is going to happen to conditions in the property/casualty insurance market? What lines ...
Lessons From 25 Years Leading Accident & Health at Crum & Forster
Preparing for an AI Native Future
Modern Underwriting Technology: Decisive Steps to Successful Implementation