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Research Unveils What Agents Really Want From Carriers
Most independent insurance agents stay with their top personal lines and commercial companies for years. But that doesn't mean they're entirely satisfied with those carriers in a number of key ...
NAIC Adopts New Corporate Disclosure Requirements: What Carriers Can Do Today to Avoid Problems Tomorrow
The NAIC recently adopted the Corporate Governance Annual Disclosure Model Act and corresponding Model Regulations (CGAD). Although the initial disclosures are not likely due until 2016 at the ...
Questions P/C Carrier Boards Should Consider
There are some risks against which even the most vigilant board is powerless. On the other hand, there are significant known unknowns that property/casualty boards should anticipate in 2015. Many of ...
Branding From the Inside Out
When Howard Schultz embarked on a brand refresh for Starbucks a few years ago, he didn't make a high-profile change to the logo—he closed all outlets for a few hours so he could coach managers on ...
When Bad Practices Happen to Good Insurance Companies
In Edgar Allen Poe's classic detective story "The Purloined Letter," the Paris police scour a blackmailer's apartment for a letter they are certain is hidden there. They use microscopes, the latest ...
What Boards Would Like to Know About Catastrophe Losses
As the founder of AIR, one of the top two modeling companies, and its CEO for 20 years, I spent much of my career informing insurers and reinsurers about catastrophe models and extolling the virtues ...
What Happens in Math Class Impacts The Bottom Line; Addressing the STEM Skills Gap
Insurance is in the midst of massive changes that began in earnest following the 2008 economic crisis. Carriers no longer can afford to lose money on providing insurance. They must make an ...
Why Insurance Leaders Should Pay Attention to Omnichannel
There are more than 70 million Americans between the ages of 18 and 34, according to the U.S. Census Bureau. And while we'd love for 400,000 of them to pursue careers in risk management and ...