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Celent Report: P/C Innovation Picking Up Steam But Not ‘Disruptive’ Yet
The people specifically charged with moving innovation forward at property/casualty insurance companies are more optimistic about reaching their goals and garnering organizational support for their ...
Rethinking Insurance Work: How Claims Processing, Agent Jobs Will Change
Technology, artificial intelligence (AI) and the Internet of Things (IoT) offer new opportunities for insurance companies to be more cost-effective and innovative. However, in order to maximize these ...
Insurance Industry Disrupters Lead to New Risks, Uncertainty Among Insurers
Disruptive trends in the insurance industry are changing the risk landscape and creating an atmosphere of uncertainty as insurers seek to move forward in the wake of new technology and transforming ...
Reinsurer Scopes Out Innovations on the Horizon
As the world has advanced, we have seen some astonishing developments in technology. Computers used to fill a room; now one can sit on the palm of your hand. Phones once required an operator in a ...
Cognitive Computing Takes Off
Cognitive computing is catching on fast among property/casualty insurance companies, which are embracing the new technology in pursuit of labor efficiency more than labor replacement—at least for ...
Bridging the Expectation Gap Between Millennials and Baby Boomers
The rapid pace of technological development is transforming the way customers interact with many industries, and insurance is no exception. With the rise of mobility, expectations about communication ...
Setting PURE Group Apart: The EQ Strategy for Successful Member Engagement
When the founders of PURE Group set out to create a new insurance company in 2006, the challenge was a large one. Insurance was, and continues to be, a mature market with well-entrenched leaders. ...
Blockchain and Insurance: The Time Is Right, But for What?
Twenty years ago, people who thought that the Internet would completely transform business processes would have been right—but they could also have lost a lot of money investing in "dot com" ...