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Carrier Challenge: Adopting AI Quickly Enough
The adoption of artificial intelligence is having a profound impact on many industries, including insurance. As it becomes more common, AI will also allow insurers to introduce new products, ...
Will Emotion AI Make Human P/C Claims Adjusters Obsolete?
Renowned machine learning researcher and New York Times bestselling author Kai-fu Lee has described the era we are living in as "the age of implementation," a time period during which artificial ...
3 Veteran Insurance Business Founders Share What They’ve Learned
When Christopher Cavallaro co-founded ARC Excess & Surplus LLC alongside Albert Salvatico and Richard Fierstein in April of 1986, they began the company with $90,000 of their own money. "I don't ...
Carrier Executive Viewpoint: Why We Should Get Involved in Tech User Groups
Today's technology user groups are booming. Independent agency principals, producers, tech staff and customer service representatives all see value when they join peers in gaining and sharing ...
What We Can’t Control: Carrier CFO
As property/casualty insurance leaders work to map out strategies year after year, they face a laundry list of external forces that impact their businesses—many beyond their control. "We must adapt ...
How Broker Specialization Will Revolutionize Customer Experience
In today's landscape, forward-thinking agencies and brokers should avoid taking a one-size-fits-all approach by only targeting the general insurance market. The market is heading toward ...
P/C Insurance Market Typically Soft, Analysts Say
Property/casualty insurance carrier executives are challenged to predict the likely state of the market as they shape go-forward strategies for their companies. While 2020 may be a bit off course, ...
4 Tech Solutions to Improve Your Loss Control Department
The loss control team for any insurance carrier has a wide array of responsibilities demanding their time, outside of what may be considered core functions. As one example, a large majority of a loss ...