Brand Management & Sales
Changes at the Top at Marsh McLennan, Marsh and Guy Carpenter
On Thursday, Marsh McLennan announced changes to its executive committee effective January 1, 2022. The company has promoted John Doyle to group president and chief operating officer of Marsh ...
Better Agency Onboarding, Licensing Key to Digital Transformation
Digital may be the frontline in the battle between traditional insurers and InsurTech disrupters. But back-office technology could win the day. Though client-facing technology creates the consumer ...
Carriers Moving Toward Independent Models Will Need to Provide Support to Reap Benefits
The property/casualty insurance market is seeing its biggest shake-ups in recent memory. New players, shifting customer expectations, consolidation and new operational models have all hit the market ...
Carrier Advice: How to Restructure Your Marketing Department
Most insurance companies were setting out on a digital transformation journey with an expected time frame of about three to five years before COVID-19. Then the pandemic accelerated the need for ...
Carrier Competition Heats Up Over Better Agent Digital Experiences
Agent digital experiences are moving to the forefront of property/casualty insurance carrier tech strategies, according to a survey report published by Celent late last week. Just having a web portal ...
Buckle Up for Interesting Times: Not a ‘Standard’ Hard Market
Interesting. Fluctuating. Moderating. Fun. Those are the words that Patrick M. Gallagher, the chief executive officer of Gallagher Global Brokerage for the Americas, used to respond to a question ...
CEO Viewpoint: Seeing the Light Through the Mountain of Paper
Imagine explaining the concept of insurance to an alien. After the end of the elevator pitch, I guarantee they would think it was a pretty cool idea. At its heart, insurance is a simple and great ...
Making Connections
"All Black folks have a drawer." The comment may have gone unnoticed at an insurance gathering last year, when Sylvia Alston, managing partner of Momentum Risk Partners, tossed it out quietly as she ...