Brand Management & Sales
Greatest P/C Industry Innovation
Q1: In your view, what has been the greatest innovation in the P/C insurance industry in recent years? Explain. This article is part of our insurance innovators interview series. Carrier Management ...
Argo Group’s Watson on Innovation
This article is part of our insurance innovators interview series. Mark E. Watson III, President and Chief Executive Officer, Argo Group International Holdings, Ltd. Q1: In your view, what has been ...
Inside the Minds of Insurance Innovators
Executives of property/casualty insurance companies are not always eager to share their ideas. Words ranging from "proprietary" to "secret sauce" are usually spoken as their representatives politely ...
Encouraging Innovation at P/C Companies
Strategy games, an Innovation Garage, an analysis of the human brain and just plain "safe environments" in which to cultivate new ideas—those are some of the ways property/casualty insurance ...
KPMG’s Hay on Innovation
This article is part of our insurance innovators interview series. Laura Hay, National Insurance Sector Leader, KPMG LLP Q1: In your view, what has been the greatest innovation in the P/C insurance ...
Noninsurance Innovations Seen as Transformational
Carrier Management reached out to leaders of property/casualty insurance companies and service providers, asking them to respond to questions about innovation. Here we present a dozen responses to ...
The Next Impactful Innovator: Will It Be Google?
Carrier Management reached out to leaders in the property/casualty insurance industry, asking them to respond to questions about innovation. Here we present 14 responses to the sixth question we ...
Building Customer Loyalty: It’s About Emotions, Not Just Fast-Food Delivery Times
"People may forget what you said. People may forget what you did. But they will never forget how you made them feel." Harley Manning cited the words credited to renowned poet Maya Angelou in a ...