Content from Denise Johnson
Denise Johnson is a freelance journalist based in Arizona. She is also the former editor of Claims Journal. Reach her at denisehjohnson@yahoo.com.
Businesses Already Using, Testing Autonomous Vehicles
While private passenger autonomous vehicles are still being tested by Google and other car manufacturers and state legislators mull rules governing driverless vehicles on roadways, their commercial ...
Top Trending EPLI Claims
Unpaid internships, illegal background checks, pregnancy and health-related employment discrimination continue to be the top trending employment practices litigation cases, according to industry ...
Towers Watson: Insurers Benefit from Proactive Claims Handling
Proactive claims handling is crucial to an insurer's bottom line, according to the latest Towers Watson survey of 35 property/casualty claims officers. The main operational goals of the U.S. P/C ...
Litigation Trifecta Keeps Insurers Busy
Suits related to violations of the Telephone Consumer Protection Act (TCPA), cyber breaches and concussions remain at the top as far as litigation trends go, according to industry experts. And while ...
The Drones Are Coming to Insurance Claims
After a catastrophe hits, mobile units filled with adjusters are on site with the claimants to evaluate property damage. Flash forward five years and insureds may never meet their property claim ...
National Hurricane Center Focuses on Improving Long Term Forecasts
Advancements in weather prediction tools have allowed the National Hurricane Center (NHC) to introduce two new products, a storm surge flood prediction map and a five day tropical weather graphical ...
Google Glass: An Insurer’s Secret Weapon?
In just a few years, adjusters may no longer be saddled with multiple devices for appraising damage, according to a recent industry white paper. Instead, one device alone will serve as a camera, tape ...
Carriers Strive to Improve Claims Technology
Insurers continue to focus on improving claims technology, according to Karlyn Carnahan, research director at Celent. The main area of improvement is the replacement of aging claims administration ...

