Viewpoints
XL Catlin’s McGavick on Innovation
This article is part of our insurance innovators interview series. Mike McGavick, Chief Executive Officer, XL Catlin Q1: In your view, what has been the greatest innovation in the P/C insurance ...
Building Customer Loyalty: It’s About Emotions, Not Just Fast-Food Delivery Times
"People may forget what you said. People may forget what you did. But they will never forget how you made them feel." Harley Manning cited the words credited to renowned poet Maya Angelou in a ...
Dealing With the Most Difficult People and Conversations at Work
"We need to talk." What is it about those four little words that strikes fear into the hearts of the bravest business people, including those in the property/casualty insurance industry? It happens ...
Has Active Atlantic Hurricane Phase Ended? Experts Weigh In
Two of three groups of expert hurricane researchers have already predicted a below-average hurricane season for 2015, and the third has also signaled that an updated forecast due to be released on ...
Commercial Lines Market Headed For Profit Deterioration
Commercial lines insurance underwriters in the United States have generated two consecutive years of significant underwriting profits. However, market sentiment has turned less favorable recently as ...
Lloyd’s Chief Beale, Other Leaders Offer Views on Possibility of Britain EU Exit
Prime Minister David Cameron has pledged to renegotiate Britain's ties with Europe and then give voters a referendum on European Union membership by the end of 2017. Following are the views of ...
Guiding Insurance Professionals on NAIC’s New Cybersecurity Principles
In the wake of some of the largest insurance company data breaches, the National Association of Insurance Commissioners has followed on the heels of the Securities and Exchange Commission and has ...
AXA Chief Outlines Climate Strategy
AXA Chairman and CEO Henri de Castries spoke at Climate Finance Day on May 22 in Paris. The following are his remarks in which he discusses what climate change means for the insurance industry as ...