Viewpoints
After COVID: The Road Ahead for Agents
Looking ahead to the days after the COVID-19 crisis, the need for some changes in the independent agency channel becomes clear. The channel needs more—and better—digital capabilities. During the ...
What’s Next for Lemonade, Root and Metromile?
In an accompanying article, we looked at the statutory financial results of three U.S. P/C InsurTech carriers, finding that Root continues to outpace Metromile and Lemonade on the top line, while ...
A Quarantine Dispatch on Metromile, Lemonade and Root’s Financials
Since the first article in this series, Dispatches From InsurTech Survival Island, our principal goal in analyzing the quarterly statutory statements of the most relevant U.S. property/casualty ...
Opinion: Death of the Office? Not So Much
I returned to the office this week, joining thousands of bankers from Citigroup Inc. to Morgan Stanley that are trickling back to their desks in Hong Kong. After almost five months working from home, ...
InsurTechs Will Not Shape the Industry’s Future Alone
InsurTech was once the Wild West of the insurance industry. Many of InsurTech's early players came from outside insurance after observing the industry struggle to deliver what was, in their view, a ...
After Crisis, It Won’t Be Business as Usual—It Will Be Business Done Better: Opinion
As the insurance industry begins to settle into the new norm of working from home (WFH), most companies will be questioning the very fundamentals of their day-to-day operating models. Staff will, of ...
8 Things That Will Never Be the Same in Insurance After COVID-19
More than any human, COVID-19 is driving a digital transformation of the insurance industry. Everything about the way the industry has traditionally worked is under challenge due to the quarantine, ...
*Editor’s Choice 2020* Psychic Leadership: Why We Need It During This Crisis
Week #1 = Shock (mandatory work from home, seriously?) Week #2 = Novelty (Zoom meetings, crazy hat day, check out my workspace!) Week #3 = Realization (wait, we need to actually run our business this ...