Technology & Analytics
Zurich Will Acquire AlphaChat, an Estonia-Based Conversational AI Company
Zurich Insurance Group agreed to acquire Estonia-based company AlphaChat, which provides conversational artificial intelligence (AI) technology for customer service automation, to further enhance the ...
Former CoverHound CEO Moore Joins Olive.com as a Lead Advisor
InsurTech InsurTech entrepreneur Keith Moore has a new gig: Executive Advisor to olive.com, a digital vehicle protection plan platform. More was chairman and CEO of CoverHound a digital ...
P/C Insurance Digital Claims Management Stalling: J.D. Power
The property/casualty insurance industry is falling behind financial services and utilities providers when it comes to the digital customer experience, according to the J.D. Power 2021 U.S. Claims ...
Strategies to Help Insurance Carriers Overcome Digital Transformation Barriers
Today's technologies can help insurers improve processes in every operational area, yet many carriers are still struggling to determine where the changes are most needed and the right technology to ...Seeing Through Clouds: Satellites in Insurance (Roundtable Cliff Notes)
Last month, Carrier Management Guest Editor and CB Insights Analyst Mike Fitzgerald hosted a roundtable bringing together participants in the world of geospatial information systems, seeking to ...
Humans or Machines: InsurTech Says Startups Want Both for Insurance Buys
Building on referrals from startup funding specialists like SVB Financial Group and Y Combinator, InsurTech startup Vouch has attracted thousands of startups seeking business coverages ranging from ...
Swiss Re Joins China’s Baidu to Develop Insurance for Autonomous Driving
Swiss Re and Chinese tech giant Baidu are teaming up to further develop the autonomous driving industry, announced Swiss Re. The partnership between Swiss Re and Baidu aims to further develop the ...
Eyes in the Sky and Beyond: Why Geospatial Information Matters to Insurers
When Mike Fitzgerald, an insurance technology expert, talks about geospatial technology and its applications in property/casualty insurance, he finds it challenging to restrain his enthusiasm about ...