Blockchain and Disruptive Insurance Technology

Many insurance and reinsurance companies are focusing on operational efficiency to help sustain or increase profitability in the current, highly uncertain marketplace. Many of their processes and ...

Deepening Automation and AI in Insurance

Insurers are increasingly under pressure to cut costs and offer better digital services to their customers. While core systems replacement and modernization activities close the gap to a degree, ...

Forget Big Data—Try Focusing on Small Data

In their rush to jump on the big data bandwagon, many organizations have lost sight of a much simpler yet effective source of customer insight: "small data." Big data is about synthesizing, mining ...

IT Outsourcing Trends and Best Practices

Outsourcing is an important part of the insurer's CIO toolkit, and its use is widespread. Spending on external services including outsourcing continues to consume an average of 20 percent of ...

Insurers Welcome CDOs to the New C-Suite

Better late than never. Long lambasted as a technology laggard, the property/casualty insurance industry appears to be following the lead of other financial services companies like banks, accounting ...