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During the past 18 months, the COVID-19 pandemic has wreaked havoc on thousands of U.S. small businesses and created unprecedented challenges for them as well as for their insurers. Amid numerous ...
It takes a one-two punch to make insurance fair. I've previously argued that AI can vanquish bias in insurance, and so it can. But while machine learning can help ensure equality, it cannot ensure ...
Ten years ago, I started asking myself a question: What have you done to attract talent to the insurance industry? It was around that time we began hearing about the impending "talent gap," the ...
COVID-19 has exacerbated socioeconomic inequality and exposed vast racial and economic disparities in America. Millions have lost their jobs, and research shows that historically under-resourced ...
This year has posed an unthinkable number of challenges, and it has me considering whether or not empathy can exist in insurance. How can we create a world where buying and using insurance isn't a ...
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