technology News
Keeping Humanity Alive in Tech-Forward Insurance Teams
As insurance leaders gain a better handle on the challenges of embracing technology, another challenge is emerging: making sure technology doesn't replace humanity in team building. "The biggest ...
The Road Ahead: Top Insurance Trends Shaping 2025
As technology rapidly advances, customer expectations skyrocket and economic uncertainty looms, the insurance industry stands at a pivotal crossroads. Compounding these issues, talent shortages ...
Emotions Slow Uptake of Tech, AI: Study
Successful uptake of new technology is a matter of emotions, and with 4 in 5 companies indicating they're failing to capitalize on its potential, managers need to know how to deal with them, ...
Lemonade Exec: AI Getting the Right Claims to the Right Adjuster
AI Jim, the chatbot that handles claims for InsurTech Lemonade, is renowned for its ability to handle claims in seconds. Two seconds to be exact. That was the time it took the chatbot to settle a ...
Several InsurTechs Unite to Launch InsurTech Coalition
Members from several InsurTechs, including Boost, Branch, Clearcover, Lemonade and Root Insurance, published an open letter to the insurance industry announcing the launch of the InsurTech Coalition, ...
White House to Study AI Risks, Impact on Workers
The White House said on Tuesday it would ask workers how their employers use artificial intelligence (AI) to monitor them, as it allocates federal investments in the technology, which is expected to ...
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
Opportunities Across the Metaverse for the Insurance Industry
There's been a lot of buzz about the metaverse lately. Indeed, to borrow a lyric from the Beatles' "Across the Universe," it seems buzzwords are "flowing out like endless rain into a paper cup." But ...