QBE’s Sue Harnett: Leading a Transformation

Operational transformation is a central activity at QBE these days, and leading the change in North America since late 2012 has been Chief Operating Officer Sue Harnett, a 30-year veteran of ...

Does Your Company Need a COO?

Some P/C insurance companies have chief operating officers; some have more than one. Others have chief operations officers. All are C-suite positions. But does every carrier actually need a leader of ...

James Named President of QBE North America P&C

Robert James has been appointed president of Property and Casualty for QBE North America, which includes the program, middle markets and major broker groups. James will be a member of the executive ...

Cultural Change Emerging at QBE NA, Duclos Says

During a Monday conference call on which QBE executives described details of an expected bottom-line loss of $250 million for 2013, the CEO of the North American operations said cultural changes are ...

PCI Elects Dirks, Duclos to Board of Governors

The Property Casualty Insurers Association of America (PCI) elected Douglas D. Dirks, president and chief executive officer of Employers Holdings, Inc., and David Duclos, CEO of QBE's North American ...