property claims News
Most Customers Are Digitally Transmitting Photos or Videos When Filing Property Claims: J.D. Power
More than two-thirds of insurance customers are now digitally transmitting photos or videos when filing property claims, decreasing claim cycle times and helping drive the highest overall ...
Carriers Fall Short in Key Areas of the Property Claims Process: J.D. Power
Property insurers are falling short in some key areas of the claims process even as they earn high marks for overall customer satisfaction, according to the J.D. Power 2019 U.S. Property Claims ...
Farmers Debuts Drone Fleet for Major Storm Claims Assessments
Farmers Insurance disclosed it has started using a fleet of drones to help facilitate the claims process for customers reeling from roof damage after major storms. The drone launch follows a series ...
Travelers Is Training Dozens of Its Claims Professionals to Operate Drones
Travelers' Claim University, founded in 2007, is working to change the way its claims professionals do business through the use of drones to assist in property inspection and claims analysis. The ...