online shoppers Archives - Carrier Management

Many Auto Insurance Websites Disappoint Consumers: J.D. Power

Auto Insurance executives may want to take a second look at their consumer websites. While overall customers are more satisfied with their experience shopping online for auto insurance, they are less ...

How Carriers, Agents Can Adapt As Small Commercial Buyers Move Online

About 52 percent of America's small business insurance customers say they are ready to complete their commercial insurance purchasing online without the aid of an agent or broker. That's according to ...

Small Commercial Buyers Moving Online: Who Are They? What Do They Want?

According to a recent study by consultant Deloitte, more than half of small businesses (52 percent) are now ready and willing to buy their insurance direct from a carrier over the Internet without an ...