Enservio News
Build a Happy Insurance Workforce, Boost Customer Satisfaction With These 4 Steps
When employees feel valued and they have the tools and information they need to do their jobs, they perform better, which can translate directly into higher customer satisfaction. This is true of any ...
Too Smart to Fail: How AI Will Benefit Customers and Claims Pros
As artificial intelligence continues to improve, it offers a wide range of new possibilities for the insurance industry. Machines can quickly analyze huge swathes of data. They can apply complex ...
Trends in Smart Homes: What’s Next?
The smart home industry is beginning to take hold, and safety and security are going to play a key role. Consumers will be spending $130 billion annually on smart home systems by 2020, according to ...
How ‘Prosumers’ and More Can Help Insurers Embrace the Digital World
Major shifts in technology and the way we do business are bringing fresh pressures to bear across the business world. Consumer expectations are shifting. Everyone has to raise their digital game or ...
Try to Walk in Millennials’ Shoes (Before You Market to Them)
Marketing to millennials is all the rage. Still, for many, crafting an effective message for millennials remains a mystery. We may know a few things about how old they are and what they like, but do ...
5 Tips for Successful Digital Transformation
New digital technologies are transforming the way business is done across the enterprise. The potential benefits of a successful digital transformation are compelling. What business would pass up the ...
Positive Online Claims Experiences Can Build Customer Loyalty
In the digital age, going online to shop, pay your bills, and do business is the norm. Internet usage and smartphone ownership have risen sharply in the last few years, especially in advanced ...
Harnessing the Mobile Revolution to Meet High Customer Expectations
The mobile revolution has transformed the way we interact, the way we shop, and the way we do business. Access to the internet is fast-becoming a fundamental human right. Traditional sales channels ...