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"People may forget what you said. People may forget what you did. But they will never forget how you made them feel." Harley Manning cited the words credited to renowned poet Maya Angelou in a ...
By 2030, one generation will comprise 22 percent of the total population, making it the largest generation since the Baby Boomers, according to a 2010 report from MetLife Mature Market Institute. By ...
Mobile strategies focused on Gen Y customers and personal lines innovations will shape the plans of property/casualty insurance carrier management teams in 2014, but at least one of these approaches ...
The lion's share of profitability for carriers has traditionally come from the auto business, but this segment is slowing for a number of reasons—and speed bumps may soon give way to roadblocks. ...
In his book, The Flaw of Averages, author Sam Savage explores how the widely used statistical concept of "averages" can wreak havoc on our forecasting and decision making. He explains the law's ...
There is no doubt that so-called Big Data is changing the way many companies do business. The volume of information being generated by web activity is growing exponentially and the technology has ...
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