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For the third consecutive year, insurers have achieved higher overall satisfaction among homeowners who have filed a property claim, according to the J.D. Power 2015 Property Claims Satisfaction ...
Customers care more about their past experiences with service firms when the economy is doing well, according to a research team from the J. Mack Robinson College of Business at Georgia State ...
Customers who switch auto insurance carriers due to poor service often end up sorry they did because they end up paying more with their new insurer, according to the latest J.D. Power 2014 U.S. ...
J.D. Power and RIMS announced Wednesday that they have teamed up for the inaugural J.D. Power 2014 Large Business Commercial Insurance Satisfaction Study, slated to publish in November, which will ...
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