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Insurer GEICO has agreed to pay $805,000 total to settle class action lawsuits by claims adjusters alleging they were entitled to unpaid wages for overtime worked between May 27, 2019 and May 27, ...
Craig Reeves had been in Rockport, Texas, barely 48 hours when he ducked into the gloomy threshold of the condominium, which was darkened by blinds pulled before Hurricane Harvey and filled with a ...
Insurers focused on improving customer service through new technology shouldn't forget that good writing skills can also impact a company's bottom line. Offering business writing education to new ...
A new service promises to provide insurance claims adjusters with videos of losses without them ever having to leave their desks. The videos would be supplied by an Uber-like network of smartphone ...
Just like the old adage that oil and water don't mix, sometimes adjusters and their hired counsel don't see eye to eye. Whatever the cause, when adjusters and counsel don't get along, claims files ...
We're moving through hurricane season, and once again it's been a quiet catastrophe year. Thirty-one events have led to insured losses of only $11.2 billion across 39 states and two Canadian ...
A new survey highlights opportunities for North American property/casualty insurers to better utilize third-party services when adjusting property claims. Commissioned by BrightClaim, a national ...
"On medication" may not be one of the check boxes on carrier claims forms, but by hunting for such a description in adjuster notes, auto insurers can improve their results, a consultant reports. ...
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