auto insurance customer satisfaction News
How Horace Mann Increased Customer Satisfaction Through Claims Segmentation
Increasing customer satisfaction and improving efficiency of operations are important for anyone seeking to serve a niche market of discerning K-12 public school educators. Thus, Horace Mann ...
Majority of Consumers Satisfied With Auto Insurance, But Many Still Shopping for Price: IRC Survey
The majority of insured drivers are satisfied with their current auto insurance company, according to a recent public opinion survey, but many are still shopping for a better price. The survey by the ...
Auto Insurance Customers Comparison Shop But Increasingly Stay Put: J.D. Power Rankings
Auto insurers are finding it harder to attract new customers as consumers boost comparison-shopping, but stay put unless they find significant deals, J.D. Power found in its latest annual customer ...