Racing With Machines: Technology Is Not Destiny

The fact is that June, my great-grandmother, was a computer. The fear is that my son is not. Ours is not a cyborg-mutation story, although that fate may await my great-grandchildren. In 1924, ...

Are Underwriters, Agents Endangered by AI?

"Meet your new underwriter." That's the caption under a photo of a robotic hand holding a pen that the digital news outlet Quartz (qz.com) used to introduce a recent article about an insurer using ...

AI and Insurance: Are Claims Jobs in Danger?

Mirroring the actions of at least one large Western insurer, a Japanese life insurer announced it would introduce cognitive computing in its claims department in late December. Unlike other insurers, ...

Artificial Intelligence in Commercial Insurance

"Artificial intelligence" (AI) is splashed across the daily headlines. For example, an AI application recently beat the human Go champion, autonomous cars are edging closer to mainstream use, social ...