artificial intelligence News
Cognitive Computing Takes Off
Cognitive computing is catching on fast among property/casualty insurance companies, which are embracing the new technology in pursuit of labor efficiency more than labor replacement—at least for ...
Inside Carrier Management’s 2Q Magazine: The Rise of AI and EI in Insurance
As part of its "Watson at Work" campaign, IBM in early April released a series of videos showing cognitive systems helping people do their jobs. One video shows Watson, IBM's cognitive computing ...
AI Will Transform Insurance Industry, Execs Say: Accenture Report
Three-quarters of insurance executives believe that artificial intelligence will transform the overall industry within three years, although a slightly lower percentage foresee significant changes ...
Man and Machine: The Future of Insurance Work and Workforce
Early this year, news of a large Japanese insurance company replacing 34 of their employees with artificial intelligence (AI) sent shockwaves throughout the industry. While automation is nothing new ...
Insurers Are Rapidly Adding ‘Virtual’ Customer Service Tools
Frustrated with automated answering machines before you finally get to speak with a customer service representative? When it comes to insurance, you'll just as likely end up dealing with a robot as a ...
Robots Could Steal 32% of UK Financial Services Jobs by 2030: PwC
Approximately 32 percent of existing UK jobs in financial services and insurance could be automated by robotics and artificial intelligence (AI) over the next 15 years, according to a new study by ...
AI Can Help Insurance Industry Boost Human Interaction
Ask most people for their thoughts about robots and artificial intelligence (AI), and they will likely express apprehension over losing their jobs. As transformational as AI is, speakers at the 2017 ...
Critical Thinking, Creativity Needed to Thrive in Smart Machine Age
In the next five to 10 years, technology such as artificial intelligence and the Internet of Things will transform how most businesses are staffed, operated and managed. Standardized, repetitive ...