artificial intelligence News
Majority of Small Biz Leaders Think AI Will Play ‘Crucial Role’ in Work Safety
More than half of small business leaders believe artificial intelligence will play a "crucial role" in worker safety over the next five years, according to a new report from Pie Insurance. A survey ...
States’ AI-Related Legislation Aimed at Insurance Is ‘Unfounded,’ Says NAMIC
Policy discussions on the use of artificial intelligence in insurance are "unfounded" and "detrimental to policyholders," according to an analysis from the National Association of Mutual Insurance ...
Qualtrics, McKinsey Estimate $100B Insurance Value Gains With AI-Enabled CX
A new report highlights an estimated $860 billion opportunity AI presents in customer experience across industries, including $100 billion for insurance, while also revealing that most senior ...
How to Quench the Insurance Data Drought
There's no doubt that AI, and generative AI (GenAI) especially, is in a hype cycle.
Unfortunately, hype cycle exuberance can inflate ...
The Road Ahead: Top Insurance Trends Shaping 2025
As technology rapidly advances, customer expectations skyrocket and economic uncertainty looms, the insurance industry stands at a pivotal crossroads. Compounding these issues, talent shortages ...
Leading Insurance Innovation in the AI Age (Part 3: Disaster Response)
Insurers have many reasons to invest in AI. Adapting to increasingly severe and frequent disasters ranks high on the list.
Technology implementations are complicated. In fact, nearly half of respondents in a recent BCG survey (global C-suite executives) admitted that more than 30 percent of ... Insurance leaders are concerned about the return on investment of their AI initiatives. While AI holds great promise, there's also a lot of hype—and a lot of ...
Leading Insurance Innovation in the AI Age (Part 2: Tech Project Pitfalls)
Leading Insurance Innovation in the AI Age (Part 1: Culture)
Why All the Fuss? Fairness Regulations Meet Insurers’ Growing Use of AI
Insurers worldwide are increasingly embracing artificial intelligence (AI) and machine learning (ML) powered decision support tools (Artificial Intelligence Systems or AIS)— both home-grown and ...