Features
QBE North America CEO Duclos: Clarity Is Key in Transformation
When you set out on a multiyear journey to transform a property/casualty insurance company, you need to win the hearts of employees involved in the process, the executive leading the turnaround of ...
QBE NA CEO Duclos Discusses M&A and Transformation Progress
Amid all the recent news about merger and acquisition activity in the property/casualty insurance space, QBE North America was on the sell side in January, announcing that Alliant Insurance Services ...
Zurich Commercial Transformation: From Conventional Wisdom to Data-Driven Pricing Insights
The merchants, captains and ship owners who congregated in Lloyd's Coffee House in the late 1600s, where they discussed shipping and insurance deals, could not have predicted that their hunches ...
With Restructuring Complete, Hartford’s Risk Appetite Expanding: CEO Swift
When Liam McGee and Christopher Swift began their stints as chief executive and chief financial officer at The Hartford in late 2009 and early 2010, both outsiders sensed the need to work on ...
Five Questions Senior Managers and Directors Should Ask Reserving Actuaries
Best practices and due diligence suggest that property/casualty insurance company boards of directors, often via their audit committees, should annually interview the actuary who delivers the ...
Insurance and the Millennial Challenge: Making the Industry Compelling for a New Generation
As long as Bob O'Leary can remember, the insurance industry has often struggled to attract young people to its ranks. The 59-year-old president and CEO of Philadelphia Insurance Cos. has been in the ...
Mercury ‘Super Agents’ Take to National Airwaves
Be on the lookout for super agents on a high-tech mission to better inform and serve insurance customers. That's the theme in a series of techy and dynamic Mercury Insurance commercials now popping ...
ReSource Pro Gains Ground by Offering Outsourcing of a Different Sort
ReSource Pro CEO Dan Epstein believes that property/casualty insurers are ripe for the outsourcing in which his company specializes: business process outsourcing. "There are a whole range of ...