Features
‘Well Done Is Better Than Well Said’: Retiring CEO Reflects
Next year I will be retiring from the National Association of Mutual Insurance Companies, an organization founded to advance the cause of member companies and their policyholders. It's been my work ...
Lemonade Aftertaste: Will Reinsurers Keep Covering Unprofitable InsurTechs?
The IPO of Lemonade in July highlights the value of leveraging ample reinsurance to move from startup phase to a public company, which the online provider of renters insurance pulled off in a scant ...
How Insurers Can Build Trust Through Customer Advocacy
For the average insurance consumer, the arithmetic is hard to ignore: The less insurers pay in claims, the more money they make. Thus is planted the seed of a doubt that so many policyholders seem to ...
How to Acquire and Retain the Right Insurance Customers in a Post COVID-19 World
The impact of the COVID-19 outbreak has been devastating for the global economy, and with many countries in extended lockdown, there has been a seismic shift in customer behavior and business ...
Price Casualty Like a Short-Tail Line: Swiss Re Exec
With low investment yields becoming a fact of life of insurers and reinsurers, breakeven combined ratios for casualty business won't cut it anymore, a reinsurance executive said recently. Jonathan ...
Stop Nuclear Verdicts: Hire Plaintiff Lawyers
Why have nuclear verdicts skyrocketed in the last 10 years? Did the law change? Did Congress pass a sweeping bill in favor of plaintiffs that mandates they must recover tens of millions of dollars in ...
A Tale of Two Realities: Insurance Tech, Investment and Innovation Under COVID-19
As if our lives and the world in which we find ourselves aren't confusing enough, for those of us working in the insurance industry there are also less obvious threats that we should understand ...
The Biggest Market Opportunity in P/C: Flood Insurance
COVID-19 has completely upended the way we do business. Everything from working to doctor appointments and family gatherings has become a contactless experience. The insurance industry, with dual ...